Contact support
Email us at support@myphotoqr.com. Standard response time is 24–48 business hours.
Send emailHelp when you need it
Support for your QR album
Questions about setup, QR sharing, guest uploads, moderation, slideshow or exports? We can help.
Before your event
Test your QR, open the upload page from a phone, check your album privacy, and confirm that your slideshow works on the screen you plan to use.
During your event
Place QR signs where guests can see them, keep the link available in messages, and use moderation if you want to review content before it appears.
Support FAQ
How do I print my QR code?
Download your QR code from the album dashboard and place it on table cards, signs, invitations, screens or event programs.
What formats are supported?
The album is designed for photos, videos, audio memories and notes. Exact upload limits can depend on the active album settings.
Can guests download the album?
The album owner controls export and sharing options. The final ZIP export is available from the admin experience.
Can I change my album after sharing the QR?
Yes. You can update the album name, description, theme, cover, settings and visibility from the admin panel.